Fort Lee NJ Commercial & Residential Cleaning,Janitorial Services in Bergen & Hudson NJ,NJ Maid Services in Fort Lee-Maid on Wheels

MAID ON WHEELS - The Ultimate Cleaning Service

Who will be in my home?
A crew of 2 highly trained people in uniform and supervised by our staff manager.

How will our relationship work?
Since we know we must earn your continued patronage on each visit, we don't use contracts. We depend on open communications and your candid evaluation of our service. If you are happy, tell a friend. Also let us know of way we can better serve you.

At what time will you clean my home?
Our normal work days are Monday through Friday from 9:00 a.m. to 4:00 p.m. While in most cases is not possible to give a specific time, we will make every effort to meet your needs.

Do I need to provide any supplies or equipment?
For your convenience, equipment and normal supplies are provided by Maid On Wheels. We will be pleased to accommodate you, should you wish to sue your own preferred supplies.

What if I need to change the scheduled cleaning?
Due to advanced scheduling, we would appreciate a 72 -hour notice for changes. Unfortunately, we may find it necessary to charge a fee when short notice is given and we are unable to re-assign the cleaning personnel.

What if my cleaning falls on a holiday?
If your scheduled cleaning falls on the observance of a major holiday, we will contact you to re-schedule your services.

Do I have to do anything before the cleaning?
In order to give you the greatest value, we ask you to take a few minutes the night before to pick up extraneous clothing, toys and other household items.

What if something is damaged when my home is cleaned?
We treat your home with greatest care, however, should damage or breakage occur while we are cleaning your home, we would make every effort to have the item repaired, or replaced if it cannot be repaired. Insurance claims will be filed when appropriate.

Are the housekeepers insured and bonded?
All of Maid On Wheels cleaners are insured and bonded and are direct employees of the company.

What are my payment options?
Simply leave a check or cash on the counter top at the time of cleaning. Or you may conveniently pay using your VISA or MASTERCARD.

Do I have to give Maid On Wheels my house Keys?
Many of our customers work during the day and enjoy coming home to a clean house after a long day. Most of our customers supply us with a key to their home or a code to enter through a garage. Your key is kept safely in a lock box when not being used by the team. Some customers have an alternative method that they are comfortable with. Of course, we also can arrange a time for you to meet us at the home.

Will I always have the same cleaners?
Maid On Wheels understands the importance of continuity in cleaners and we will prioritize keeping the same cleaner assigned to your home. However, if your cleaners should be ill or on vacation we ill assign another trained and competent cleaner to you. Due to heavy morning scheduling we will be unable to let you know ahead of time if we have assigned a new cleaner.

MAID ON WHEELS - The Ultimate Cleaning Service